Don Beveridge - Customerization Seminar

British Comedian Dave Gorman travels across America without supporting the 'Man'. In other words, no Holiday Inns, no Best Westerns and no Comfort Suites. No Shells, no Arcos and no BP gas stations. No MacDonalds, no Starbucks and no chains of any kind. Just Mom & Pop business all the way.

A marketing scam video from 1990. Take a glimpse at some retro financial chicanery.

Italy’s biggest political party, the Five Star Movement, promotes direct democracy through internet voting. Five Star Movement uses a digital platform named Rousseau, that allows Movement’s members to vote online and express their opinion on various issues. But who governs this data?

The Smurfs were created in 1958 by the Belgian comic author Peyo (Pierre Culliford, 1928-1992) and they are one of Belgium's most recognized exports. From Brussels to Los Angeles, via Dubai, a journey into the tiny world of the famous little blue people, from the story of the creation of the original comic to the account of their huge global commercial exploitation.

In the late 1960s, Haddon Salt built a fast-food empire. Then Kentucky Fried Chicken came knocking.

Since the late 18th century American legal decision that the business corporation organizational model is legally a person, it has become a dominant economic, political and social force around the globe. This film takes an in-depth psychological examination of the organization model through various case studies. What the study illustrates is that in the its behaviour, this type of "person" typically acts like a dangerously destructive psychopath without conscience. Furthermore, we see the profound threat this psychopath has for our world and our future, but also how the people with courage, intelligence and determination can do to stop it.

An intriguing historical film, demonstrating many expensive business machines found in modern offices of the era, including electromatic and Chinese typewriters and machines for filming, stenciling, folding and lithographing. Among the machines shown are Diebold's Flofilm microfiche recorder, the Fileomatic Desk, the Pierce Electronic Wire Recorder, the Soundscriber with plastic disk, the Elliott Stencil Machine with Graphotype machine, the Davidson Duplicator for litho printing, the Davidson Folder for letters, the Varityper, the Autotypist Perforator, the IBM Chinese character typewriter, and speed typist Stella Pajunas, using an IBM Model A Electric Typewriter, who set a one-hour typing speed record in 1946 of 140 net five-stroke words per minute.

Crocodile in the Yangtze follows China's first Internet entrepreneur and former English teacher, Jack Ma, as he battles US giant eBay on the way to building China's first global Internet company, Alibaba Group. An independent memoir written, directed and produced by an American who worked in Ma's company for eight years, Crocodile in the Yangtze captures the emotional ups and downs of life in a Chinese Internet startup at a time when the Internet brought China face-to-face with the West. Crocodile in the Yangtze draws on 200 hours of archival footage filmed by over 35 sources between 1995 and 2009. The film presents a strikingly candid portrait of Ma and his company, told from the point of view of an “American fly on a Chinese wall” who witnessed the successes and the mistakes Alibaba encountered as it grew from a small apartment into a global company employing 16,000 staff.

The film revolves around the daily operations at a business switchboard, highlighting the interactions between Connie, Kelly, and their colleagues. Connie is excited about her boyfriend Brad's success in securing a significant deal, while Kelly shares her frustrations about the inefficiencies at the switchboard. The dialogue illustrates the importance of communication and professionalism in business, emphasizing how switchboard operators, though often unseen, play a crucial role in maintaining a positive company image and facilitating important calls. The narrative concludes with Connie preparing for a date with Brad, reflecting on the significance of their work.